Privacy Policy

Welcome to Halal Food Assistant, a service operated by Farzad Foods, a registered company in Ghana. This Privacy Policy explains how we collect, use, and protect your personal information when you use our WhatsApp-based Halal Food Assistant service.

By using our service, you agree to the collection and use of information in accordance with this policy. We take your privacy seriously and are committed to protecting your personal data.

1. Information We Collect

When you use our Halal Food Assistant on WhatsApp, we may collect the following information:

• Your WhatsApp phone number

• Messages and queries you send to the assistant

• Photos of food products or ingredient lists you share

• Your location (only when you voluntarily share it for prayer times or restaurant finder)

• Language preference (Arabic, English, French, Indonesian, etc.)

• Usage data, such as frequency of interactions and features used

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide halal food checking and ingredient analysis services

• To send prayer times and Iftar reminders based on your location

• To recommend halal restaurants near you

• To send daily Ramadan tips and Islamic reminders

• To improve and personalise our service

• To respond to your queries and provide customer support

• To send service updates and important notifications

3. Data Storage and Security

We take the security of your data seriously. Your information is:

• Stored securely on encrypted servers

• Never sold to third parties

• Never shared with advertisers without your explicit consent

• Protected using industry-standard security measures

We retain your data only for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our platform (such as WhatsApp/Meta and BotPenguin)

• When required by law or to protect our legal rights

• With your explicit consent

When you use our restaurant finder feature, we may share your general location with partner restaurants solely to provide you with relevant recommendations.

5. WhatsApp and Meta

Our service operates through WhatsApp, which Meta Platforms, Inc. owns By using our WhatsApp-based service, you are also subject to WhatsApp's Privacy Policy and Terms of Service. We encourage you to review WhatsApp's privacy policy at www.whatsapp.com/legal/privacy-policy.

6. Your Rights

You have the following rights regarding your personal data:

• Right to access: You can request a copy of the data we hold about you

• Right to correction: You can ask us to correct inaccurate data

• Right to deletion: You can request that we delete your data

• Right to opt-out: You can unsubscribe from our service at any time by sending 'STOP' to our WhatsApp number

• Right to data portability: You can request your data in a readable format

7. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please get in touch with us immediately.

8. Cookies and Tracking

Our WhatsApp-based service does not use cookies directly. However, our website may use cookies to improve your browsing experience. You can set your browser to refuse cookies, though this may affect some website functionality.

9. International Data Transfers

Farzad Foods is registered in Ghana and serves users internationally, including in Saudi Arabia, the UAE, Egypt, the United Kingdom, and other countries. Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by sending a message through our WhatsApp service. We encourage you to review this policy periodically. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Business Name: Farzad Foods

• Service: Halal Food Assistant

• Country: Ghana

• WhatsApp: Your UK WhatsApp Business Number

• Email: Your Business Email

© 17 February 2026 Farzad Foods | Halal Food Assistant | All Rights Reserved